March 16, 2020

As a valued strategic partner of Armada, I want to take this opportunity to provide you with an update on what Armada is doing to enable a safe environment for our employees as well as to ensure the continuity and safety of products in our clients’ networks as a result of the Coronavirus (COVID-19) outbreak that has occurred.

At Armada, our highest priorities are the health and well-being of our employees, serving the needs of our trusted clients and collaborating with our trading partners for the benefit of our clients.

As we remain focused on corporate preparedness, we are continuously monitoring all facets of the outbreak throughout each day. An internal, cross-functional task force is charged with developing contingency plans. We are monitoring guidance provided by the Centers for Disease Control and Prevention and benchmarking with other companies to identify best practices to manage through this crisis.

Last week, we announced travel restrictions by limiting any non-essential travel and began stress testing work at home scenarios. We are prepared to accelerate these plans if necessary and we are confident that our IT infrastructure will support our day-to-day activities without interruption.

This past weekend, we sanitized our office spaces and warehouses in a preemptive attempt to control any possible contagion in our work environment. We are planning to perform this deep cleaning on a routine basis as we monitor the outbreak.

We have implemented new work procedures in our Supply Chain Hub Centers to reduce human-to-human contact.
Our Warehouse Operations require on site staffing, so we are closely addressing all options to ensure cleanliness in our warehouses as well as plans to address any contamination or infection issues if they arise.

We have actively identified alternative lines of supply for products in the event any of our managed warehouses are affected. From a transportation perspective, we are in active communications with our carrier partners to coordinate alternative truck lanes if shifts in lines of supply are necessary. We are also engaged in discussions with all clients regarding any support if any distribution centers are impacted.

We will keep you informed of our actions and notify you of any significant changes that may impact our efforts to service our clients’ needs.

Our account team is always available to address any concerns you may have. 

This situation is fluid and requires constant monitoring and evaluation. Armada is confident in our ability to manage any challenges that lie ahead, as we all make best efforts to navigate this ever-evolving situation. Please be assured that we are well positioned to respond to your supply chain needs—timely and effectively.

Thank you for your continued trust in us.

                                                 Sincerely,

                                                 Joe Dominijanni
                                                 President & COO